Last Updated: July 2026
Welcome to Trusted Payers. By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree with these terms, you should not use this website.
1. About Trusted Payers
Trusted Payers is a platform designed to help verified traders and business owners share and access information regarding customers with a history of non-payment. Our goal is to help users make informed business decisions before accepting new work.
2. Eligibility
To access certain features of the platform, users may be required to register for an account and provide business verification information. Trusted Payers reserves the right to approve, reject, suspend, or terminate any account at its sole discretion.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account. You agree to provide accurate, complete, and up-to-date information during registration and throughout your use of the platform.
4. Membership
Some areas of the website may only be available to verified members with an active membership. Trusted Payers reserves the right to modify membership requirements, pricing, and benefits at any time.
5. Business Verification
To help maintain the integrity of the platform, users may be asked to provide business verification documents, including but not limited to:
- Business name
- VAT number
- Business letterhead
- Trade account details
- Other supporting business documentation
Submission of verification documents does not guarantee account approval.
6. Report Submission
Users are solely responsible for the accuracy of any report they submit.
When submitting a report, you confirm that:
- The information provided is accurate to the best of your knowledge.
- You have a genuine business relationship with the customer being reported.
- The report is not false, misleading, malicious, or defamatory.
- Any supporting evidence provided is authentic.
Trusted Payers reserves the right to review, edit, reject, approve, or remove reports at its discretion.
7. Search and Report Access
Access to reports may be restricted to approved and verified members. Trusted Payers may limit, suspend, or remove access to any user who breaches these Terms and Conditions.
8. Dispute Process
Individuals who believe they have been incorrectly reported may submit a dispute through the designated dispute process.
Submission of a dispute does not guarantee that a report will be removed or modified. Each dispute will be reviewed individually.
9. Prohibited Activities
Users must not:
- Submit false or misleading information.
- Upload unlawful, offensive, or defamatory content.
- Impersonate another individual or business.
- Attempt to gain unauthorised access to the website.
- Interfere with the operation or security of the platform.
- Use the platform for unlawful purposes.
Violation of these rules may result in immediate suspension or termination of the account.
10. Intellectual Property
All content, logos, graphics, designs, software, and branding displayed on Trusted Payers are the property of Trusted Payers unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
Trusted Payers provides information submitted by users. While reasonable efforts may be made to review submitted reports, Trusted Payers does not guarantee the completeness, accuracy, or reliability of user-submitted information.
Users are responsible for their own business decisions and should conduct appropriate due diligence before relying on any information available through the platform.
To the fullest extent permitted by law, Trusted Payers shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of the website or reliance on information published on the platform.
12. Privacy
Your use of Trusted Payers is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Account Suspension or Termination
Trusted Payers reserves the right to suspend or permanently terminate any account that violates these Terms and Conditions or is suspected of fraudulent, abusive, or unlawful activity.
14. Changes to These Terms
Trusted Payers may update these Terms and Conditions at any time. Changes will become effective once published on this page. Continued use of the website after updates constitutes acceptance of the revised Terms and Conditions.
15. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable within the United Kingdom. Any disputes relating to these Terms shall be subject to the jurisdiction of the appropriate courts.
16. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through our Contact Us page.
