UK Trader Protection Platform

Protecting UK traders from
non-payment, together

Trusted Payers is a verified platform that gives tradespeople and business owners the information they need before accepting work — not after the damage is done.

Our mission

Built because traders deserve better

Every year, thousands of UK tradespeople complete work in good faith and never receive payment. There was no reliable, structured way to warn each other — until now.

Trusted Payers was created to give the UK trade community a shared, verified database of non-paying customers. Not a blacklist — a transparent, admin-reviewed record that helps traders make informed decisions before they commit to a job.

Every report on the platform has been submitted by a verified trader and reviewed by our team before it goes live. Customers can dispute any record through a formal process. The system is built to be fair to everyone.

The problem we solve
£1,000s
Lost per trader each year to non-payment
No way
To check a customer before you start work
Verified
Business accounts only — no anonymous access
UK-wide
Searchable database, growing every day

"A plumber completes a £1,000 job. The customer refuses to pay. There was nothing the plumber could do to warn the next tradesperson — until Trusted Payers."

— The founding problem
Our values

What we stand for

Every decision we make comes back to these four principles.

Verification first

Every trader on the platform is manually verified before gaining access. No anonymous reports, no unverified accounts.

Transparency

Reports are reviewed before going live. Customers can always see and dispute records about them through a fair process.

Fairness

We review every dispute with the same rigour as we review every report. Both traders and customers deserve to be heard.

Community

The platform grows stronger with every trader who contributes. Shared knowledge protects the whole trade community.

Who it's for

Built for UK tradespeople and business owners

Anyone who carries out work or provides services and relies on receiving payment upon completion.

Tradespeople

Independent contractors and sole traders who work directly with homeowners and businesses across the UK.

  • Plumbers & heating engineers
  • Electricians & gas engineers
  • Roofers & builders
  • Landscapers & gardeners
  • Decorators & plasterers
  • Any verified skilled trade

Business owners

Small and medium businesses that provide services or goods on credit or post-completion payment terms.

  • Service-based SMEs
  • Contractors & subcontractors
  • Cleaning & maintenance companies
  • Removal & logistics firms
  • Any business owed payment for work
Our story

How we got here

Trusted Payers was born out of a real and widespread problem faced by real UK tradespeople.

The problem

Tradespeople had no way to warn each other

Non-payment is a widespread issue across the UK trade industry. Customers who refuse to pay rarely face consequences, and the next tradesperson has no way of knowing until it is too late and the work is already done.

The idea

A shared, verified database for the trade community

What if traders could share their experiences — not through rumour or social media — but through a structured, verified, admin-reviewed platform? Trusted Payers was the answer to that question.

The build

Built with fairness at the centre

From day one, we built in a dispute system, admin review of every report, and strict trader verification — because a platform that protects traders must also be fair to the customers it reports on.

Today

Growing the UK trade community

Trusted Payers continues to grow as more verified traders join, contribute reports, and protect each other from non-payment. Every new member makes the database stronger for everyone on the platform.

Our promise

What you can expect from us

We are committed to keeping Trusted Payers accurate, fair, and trustworthy for every member of the platform — traders and customers alike. These are the commitments we make to every user.

Every report manually reviewed All traders verified before access Fair dispute process for all customers GDPR compliant data handling UK-based platform and team

Join the community today

Register as a verified trader and start protecting your business from non-payment.

How it works Contact us